True Feed

Privacy notice

Last updated: June 2026

This notice explains how True Feed (Pty) Ltd handles the personal information you share through this website, in line with South Africa's Protection of Personal Information Act (POPIA).

What we collect

When you submit the contact form, we collect your name, company, email address, phone number (if you choose to give one), and the message you send. Like most websites, our hosting provider also keeps standard server logs — such as IP address and browser type — for security and reliability.

Why we collect it

We use these details for one purpose: to read and respond to your enquiry. We do not sell, rent, or share your information with third parties for marketing, and we don't use it to build a profile of you.

How long we keep it

We keep enquiry messages only as long as needed to handle your request and any resulting relationship, then delete them when they're no longer needed.

Cookies & tracking

This site uses no analytics, advertising, or tracking cookies — so there's nothing to consent to or opt out of.

Your rights

Under POPIA you can ask to see the personal information we hold about you, have it corrected, or ask us to delete it. To make a request, or for any privacy question, email us at hello@truefeed.co.za.

Privacy enquiries

Questions about this notice or your information? Email hello@truefeed.co.za.